Les Clonch, CIO, Doctors Hospital at Renaissance, Chapter 2
*CSC for an information systems plan *Revisiting the infrastructure *Epic and Cerner go head to head *Cerner wins the business *Encore Health Resources for (a 14-month) implementation
View ArticleDavid Miller, Vice Chancellor/CIO, University of Arkansas for Medical...
*Having the confidence to push for massive investment *Are we moving toward a two-tier healthcare system? *"If you have the money, you should go with the product that positions you best" *Specialty...
View ArticleAMA Calls For User Interface Consistency, Weighs In On Clinician Adoption,...
Responding to physicians’ concerns that EMR products are difficult to navigate and use for retrieving important patient information, the American Medical Association has voted to advocate for the...
View ArticleWhen Flexibility Becomes A Double-Edged Sword
I was starting to get frustrated. “Thank you for explaining it again but, based on what you’re telling me, I still don’t know which option is best,” I told the very nice Verizon Wireless...
View ArticleSerious Investments Require Serious Homework
“I’m sorry, but I have to catch the bus so I can pick up my daughter,” said the sales rep. “Can we continue this tomorrow?” “Of course,” I said, laughing. “I guess you can see why I became a...
View ArticleHealthcare Is Local, But The Problems Are The Same
I woke up at 3:30 this morning because I slept half the day yesterday after arriving on a red-eye from HIMSS12 in Las Vegas. We were thrilled that the Annual Conference had record-breaking numbers of...
View ArticleWhat If Vendor Booths At HIMSS Told The Whole Story?
I enjoyed wandering the halls at HIMSS this year. Much like Las Vegas, the booths are majestic, the signage is overwhelming, and it feels like a fantasy world. On the last day, I had a strange thought:...
View ArticleKLAS: Electronic Record Growth Slow Outside the U.S.
Although there are plenty of vendors exploring the international space, the market for electronic patient records outside of the United States is still in the early stages, according to a new KLAS...
View ArticleHow Cerner Was Able To Turn The Corner
Turning a corner should be a simple thing. However, while watching “Cars” with my kids the other day, I was reminded that it’s not always that simple. In the movie, Doc Hudson instructs Lightning...
View ArticleBobbie Byrne, MD, CIO, Edward Hospital & Health Services, Chapter 1
About Edward Hospital & Health Services Migrating to Epic across the system “Epic wasn’t an automatic choice” Need for a single source of truth IT being thrust into the spotlight “I’m not a...
View ArticleRon Strachan, CIO, Community Health Network, Chapter 1
About Community Health Network Starting a major migration to Epic — and pushing back certain projects Taking on the CIO role during a big rollout “I was happy they selected Epic” Repairing IT’s damaged...
View ArticleEdward Martinez, SVP/CIO, Miami Children’s Hospital, Chapter 1
About MCH Now live on 15 Cerner modules since April Secrets to selecting a system – the importance of not focusing on the front-end look and feel Focusing on lean methodologies and process improvement...
View ArticleCarolyn Byerly, CIO, Stanford Hospital & Clinics, Chapter 1
About Stanford Hospitals & Clinics Reflecting on the Perot outsourcing Reflecting on the Epic rollout, and the Epic Way Best practices in vendor selection processes “They want to make money, and we...
View ArticleTom Bartiromo, SVP, CTO and Interim CIO, Barnabas Health, Chapter 1
About Barnabas Health The Cerner rollout Doing due diligence right Leveraging Meaningful Use Selling the benefits of advanced clinicals Binding a health system together with order sets, etc
View ArticleRandy McCleese, CIO, St. Claire Regional Medical Center, Chapter 1
About St. Claire From best-of-breed to an integrated system Meditech 6.0 – going live with CPOE & physician documentation Building a base with financials Using a multidisciplinary “team approach”...
View ArticleA Fresh Perspective On What It Means To Be Best In KLAS
I remember my first day working at KLAS. Everything was a complete blur. What I do recall, however, was hearing employees discussing Best in KLAS. That night, I even dreamed about winning a Best in...
View ArticleCara Babachicos, CIO, Community Hospitals and Non-Acute Entities, Partners...
Her role: “I represent CIOs at the table” Partners eCare Consolidating data centers Epic selection — “It was one of the quickest decisions we ever made.” Getting buy-in from users of homegrown systems...
View ArticleAn Epic Trend In Boston
In the Boston marketplace, Partners Healthcare is replacing 30 years of self-developed software with Epic. Boston Medical Center is replacing Eclipsys (Allscripts) with Epic. Lahey Clinic is replacing...
View ArticleKLAS: Epic and Cerner Still Dominate Acute EMR Market — For Now
When it comes to securing new hospital contracts, Epic and Cerner are still the clear frontrunners, but the rest of the race has become much more interesting. According to a new KLAS report, the two...
View ArticleThree Essentials For Selecting Your Next EMR
So you are in the market for a new EMR and you quickly realize that there are hundreds of companies in this market. How do you choose? How can you identify which company and EMR will be the right match...
View ArticlePaul Foelsch, VP of IS & CIO, Mercy Hospital Iowa City, Chapter 1
About Mercy Hospital McKesson shop (HBOC user since early 90s) Sunquest in lab, Cerner in radiology & Philips in cardiology Eyeing Stage 7 One EHR for owned practices, 17 for affiliated docs...
View ArticleBill Neil, VP & CIO, Indian River Medical Center, Chapter 1
About Indian River Seasonal volumes & heavy Medicare/Medicaid population Strategically scheduling IT projects Rolling out an EHR roadmap eClinicalWorks in practices & urgent care clinics Going...
View ArticleBill Neil, VP & CIO, Indian River Medical Center, Chapter 2
Imprivata SSO Revising the roadmap IRMC’s “Heart and lung transplant” Fine-tuning Paragon Marketing to patients in the practice setting Preparing for MU audits — “We’ve documented everything very...
View ArticleEdward Babakanian, CIO, UC San Diego Health System, Chapter 1
About UC San Diego IT’s role in hospital construction — “Technology is in the middle of everything.” UCSD’s EHR journey Achieving Stage 6 with Siemens Invision Going Epic across the organization — “We...
View ArticleEdward Babakanian, CIO, UC San Diego Health System, Chapter 2
Change management — “We’re putting a lot of workload on our providers.” Achieving “true” optimization UCSD’s rapid growth Evolving CIO role — “90% of the meetings I go to have nothing to do with...
View ArticleKLAS: Epic, Cerner Ride the Buying Wave While Others Struggle to Stay Afloat
As organizations shift their focus to the next three to five years, a significant number are looking to replace their existing acute care EMR systems. But for vendors looking to land new clients, the...
View ArticleDaniel Nigrin, CIO & SVP of IS, Boston Children’s Hospital, Chapter 1
About Boston Children’s Collaboration in Boston’s “Nexus of IT” Being a Cerner/Epic shop — “We have a pretty nice flow of data back and forth” From a self-developed system to commercial platform — “The...
View ArticleDave Garrett, SVP & CIO, Novant Health, Chapter 1
About Novant From 90 billing systems & 12 EMRs to 1 integrated system (Epic) Completing a 5-year rollout in 2 years “Bigger and bigger” waves Novant Health Community Connect Getting past cost —...
View ArticleChad Brisendine, VP & CIO, St. Luke’s University Health Network, Chapter 1
About St. Luke’s Going Epic in 2016 12-month selection process — “We were looking for a development partner” Focus on operational engagement Stepping into “break-fix mode” as new CIO Lessons in change...
View ArticleTom Pacek, VP & CIO, Inspira Health Network, Chapter 1
About Inspira Soarian in hospitals, ambulatory migrating to Cerner Physician bakeoff to select a system Inspira’s “enterprise mentality” MU attestation on physician side — “The biggest gap is the...
View ArticleEd Grogan, VP & CIO, Calvert Health System, Chapter 1
About Calvert Allscripts ED, NextGen in ambulatory 9-month EHR selection process: deep dives of “the big 3” Meditech’s population health roadmap Using consultants 17 focus groups — “We wanted to engage...
View ArticleDavid Bensema, MD, CIO, Baptist Health, Chapter 2
Leading EHR selection process as CMIO Heavy physician representation “Lean” 175-person Epic team Frustration with poaching — “It’s keeping that vision in front of myself and helping others see it.”...
View ArticlePatty Lavely, SVP & CIO, Gwinnett Health System, Chapter 1
About Gwinnett Health System Navigating a major EHR selection process Strong demo participation — “We’re trying to obtain as much input as possible.” Acquiring primary care practices Georgia’s HIE...
View ArticleGary Barnes, CIO, Medical Center Health System, Chapter 1
About MCHS Odessa 2-year process to select Cerner Best-of-breed vs integrated solution — “It was overwhelming.” Economics of integration Selling to the board — “It’s like building a house.” 5-7 minute...
View ArticleEpic Versus Cerner: Taking Another Look
HealthsystemCIO.com has asked us to update a post we wrote back in 2011 on “Breaking Down an Epic versus Cerner Selection.” Seems it’s still getting hundreds of hits per month, so we’re updating it...
View ArticleMike Canfield, VP of Operations & CIO, Firelands Regional Medical Center,...
Creating the right-sized EHR selection team — “We’re not trying to do a backroom deal.” Relying on consultants to fill in the gaps Vendor management — “It’s a whole different relationship now.” Sharing...
View ArticleBrian Sterud, VP of IT & CIO, Faith Regional Health Services, Chapter 1
About Faith Regional Being independent — “From an IT perspective, it’s incredible.” Soarian in the hospital, NextGen in clinics EHR evaluation process in Q1 2016 — “We’re exploring our options.” Data...
View ArticleKen Lawonn, SVP & CIO, Sharp HealthCare, Chapter 3
13 years with Alegent Health Epic selection process Learning the business during M&A — “It helped me to be better leader.” National standardization vs local integration Filling Bill Spooner’s shoes...
View Articleathenahealth and eClinicalWorks: Evaluating The New Acute Care EMR Market...
Perhaps no sector of the EMR market is attracting as much interest as acute care, and in particular, two vendors that have recently entered the fray and could prove game-changers, says KLAS’ Erik...
View ArticleJamie Nelson, SVP & CIO, Hospital for Special Surgery, Chapter 1
The most important piece of advice CIO Jamie Nelson has for those planning a major implementation? Add more staff than you think might be needed, because the appetite for information will only grow.
View ArticleBeyond The Basics: What Providers Need From Population Health Solutions
When it comes to driving adoption of population health tools, features like single sign-on and the ability to integrate with multiple platforms are just the basics, says KLAS’ Jared Jeffery.
View ArticleSkip Rollins, CIO & CISO, Freeman Health System, Chapter 1
Being a community health system means not rushing into major decisions - especially deciding on a core EHR vendor, and finding ways to make sure resources are maximized, says CIO Skip Rollins.
View ArticleDan Nash, CIO, Citrus Valley Health Partners, Chapter 3
One of the biggest mistakes leaders make when choosing an EHR? Underestimating the importance of at-the-elbow support, during and after go-live, says CIO Dan Nash. “Spend the money now, or you’ll spend...
View ArticleShane Pilcher, Administrative Director & CIO, Siskin Hospital, Chapter 1
Having a strong relationship with your vendor is critical for any organizations, but for an independent, it’s vital to find someone who’s “willing to roll up their sleeves,” says CIO Shane Pilcher.
View ArticleTricia Julian, CIO, Baptist Health, Chapter 1
Having a governance structure where physicians and operational leaders are engaged in major decisions isn't just nice to have, it's critical to the success of an implementation, says CIO Tricia Julian.
View ArticlePatrick Yount, CIO, Lincoln Community Hospital and Care Center, Chapter 1
When selecting an EHR, user experience is one of the most critical factors, but what’s just as important is finding a vendor partner that can help mitigate both current and future challenges, says CIO...
View ArticleQ&A with CIO Mathew Gaug, Part 1: “We Have to Build Brick by Brick.”
The goal of an IT department isn’t to implement technology in hopes of solving problems. It’s partnering with providers and the business to create solutions using technology to improve care, says CIO...
View ArticleBig Plans for Small Hospitals: Breaking Down KLAS’ EMR Market Share Report
With more than half of small hospitals expressing dissatisfaction with their EHRs, an opportunity has arisen for vendors to step up, according to Coray Tate and Paul Warburton of KLAS, who believe "the...
View ArticleExamining the Evolving ERP Market
As provider organizations look to upgrade their ERP systems – and move toward newer technology – which vendors are seeing the most interest? And how much of a role does cloud computing play? Tanya...
View ArticleThree Key Factors When Selecting an Oncology Software Provider
Before organizations can choose the right oncology or radiology solution, there are some critical questions that need to be addressed, according to Monique Rasband and Lauren Barton, who discuss...
View Article
